Effective date: October 17, 2026. This page explains how TrophyCoach handles personal data, player tags, and AI coaching on the website and in the iOS app.
TrophyCoach gives AI coaching for Clash Royale, Brawl Stars and Clash of Clans on our website and in the TrophyCoach iOS app. TrophyCoach is an unofficial fan project and is not affiliated with or endorsed by Supercell. We collect only what we need to run the service, we never sell personal data, and we do not show ads. This policy explains what we store, who processes it, how long we keep it, and what choices you have. It applies to both the website and the app.
We collect the information needed to run the service:
We use this data to provide the service: fetching your games, generating analyses and coaching, keeping your account and subscription in sync between the website and the app, and sending account, billing and product emails. We also use it to measure how the product is used, to fix bugs, and to prevent abuse of the free allowance. We do not sell personal data, we do not use it for advertising, and we do not track you across other companies’ apps or websites.
AI coaching is generated by OpenAI, a third-party AI provider. When you use an AI feature — the coach chat, battle and deck analysis, map and draft help, base analysis, or focus suggestions — the content needed to answer is sent to OpenAI: your chat messages, player tags, the relevant battle and gameplay data, and any screenshots you upload. OpenAI processes this data to generate the response, as our service provider, and handles and retains it under its API data-usage policies. We do not send OpenAI your password or payment details. To understand what you are asking for in the deck coach chat, on the website and in the app — for example, whether you want a new deck built or a card swapped — the text of your latest deck-chat messages (up to four) is also sent to TypeSafe’s Jev model through OpenRouter. It returns a short classification of your request and nothing else. We send only the message text: not your email address, account details or payment data. OpenRouter and TypeSafe process it as our service providers, under their own data policies.
Video Coach reviews a Clash Royale battle you record on your phone. The recording is read on your own device, and the video stays there unless you choose to send it to us (see below). What your device sends us is a play-by-play of the battle (what was played and when) and a few pictures of the arena and of cards in hand, which can show in-game names that appear on screen. Anthropic, a third-party AI provider, receives the play-by-play and those pictures to write your review, and processes them as our service provider under its API terms. We do not send Anthropic your email address, account details or payment data. We delete the pictures within 24 hours of receiving them. If you flag something in your review as wrong while they are still stored, we ask whether you will let us keep that review’s pictures for 14 days so our team can check what went wrong. We keep them only if you say yes; only our team sees them, they are deleted after 14 days, and you can delete them sooner from the review. If you tell us a review did not help, or flag something in it as wrong, we may also ask whether you want to send us that review’s recording so our team can see what went wrong. We upload it only if you choose to. It is the whole recording as it is: its sound, anything else that was on your screen while you recorded (such as notifications), and the details saved in the file, such as when it was recorded, your time zone and the kind of phone. It is kept in our private storage at Cloudflare; only our team watches it, only to fix Video Coach, and we never share or post it. We delete it 30 days after you send it, and you can delete it sooner from the review. The play-by-play and your finished review are kept until you delete your account.
We share data only with the service providers that run TrophyCoach, and only what each one needs:
Account data, linked player tags, analyses and the app’s Coach conversation are kept until you delete your account. Support assistant transcripts, other coaching chat transcripts (deck, map and base chats on the website and in the app), and the coaching notes derived from them are deleted automatically 90 days after the conversation’s last message. Screenshots are not stored. Video Coach pictures are deleted within 24 hours of being sent, unless you agree to let us keep a flagged review’s pictures for 14 days to check a mistake (you can delete them sooner); Video Coach recordings you choose to send us are deleted 30 days after you send them (you can delete them sooner). The play-by-play and your Video Coach reviews are kept until you delete your account. Support tickets are kept until they are resolved. Billing records are kept as tax and accounting law requires; Stripe and Apple keep their own records of your payments.
You can permanently delete your account at any time:
You stay in control:
TrophyCoach is not directed to children under 13, and you must be at least 13 (or the minimum age of digital consent in your country) to create an account. If you believe a child under that age has given us personal data, contact us and we will delete it.
We encrypt data in transit (HTTPS) and limit access to production systems. However, no online service can guarantee 100% security—please use a strong password and keep your credentials safe.
We may update this policy; the effective date above shows when it last changed, and we will notify you of material changes by email or in the app. Questions or requests? Email us at contact@trophycoach.com. We aim to respond within 72 hours.
This material is unofficial and is not endorsed by Supercell. For more information see Supercell's Fan Content Policy: www.supercell.com/fan-content-policy.
